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User Roles, Permissions, & Restrictions

Help Center > Articles > Users

Samepage offers two main types of users: Members and Guests.

Members

Members are typically employees in your organization. A member can be assigned one of the following roles:

  • Admin - has the highest level security and administrative capabilities
  • User Manager - (Pro plan only) has permissions to manage users and set user roles
  • Owner - has permissions to manage settings for any group chat or team in which they are the owner
  • Member - has access to standard features such as creating group chats, teams, and pages

Guests

Guests are typically people outside of your organization, such as contractors, vendors, or customers. Guests are limited to basic collaboration capabilities such as chatting and editing team content where they've been invited. Guests are free and do not consume a license.

User Permissions

Organizations on our Free plan do not have access to user manager roles or restrictions. However, while on a 30-day Pro Trial or our Pro plan, this list of capabilities applies:

- Optionally allowed for a particular role

- Content Manager Mode (Pro plans only)

MANAGING CHATS

Admin
User Manager
Owner
Member
Guest
Create & own chats
Manage chat memberships
Manage chat settings

MANAGING TEAMS

Admin
User Manager
Owner
Member
Guest
Join the Everyone team (automatic)
Create teams
Be a team owner
Manage team memberships
Manage team settings
Join open teams
Request to join protected teams
Chat with any team member or guest
Access Team Chat, Tasks, Calendars, Files, & Pages
Sync team files locally

MANAGING PAGES

Admin
User Manager
Owner
Member
Guest
Create, rename, copy and move pages & folders
Edit pages
Manage files on pages
Lock pages
Make page templates
Share pages with members & guests
Share pages with a public link

MANAGING ORGANIZATIONS

Admin
User Manager
Owner
Member
Guest
Start audio & video calls
Invite new members
Invite new guests
Resend or cancel user invitations
Remove or disable user access*
Manage roles
Manage organization settings
Delete organization
Create a new organization
Integrate 3rd-party apps
Manage pricing plan and billing settings

* User Manager cannot enable/disable Admin login or remove Admin

Managing User Restrictions

The People screen allows administrators and user managers to apply restrictions to specific users, as shown in the screenshot below:

User Restrictions

 

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