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Disable or Remove Users

Help Center > Articles > Users

Overview

Only Admins and User Managers have the ability to remove or disable a user from the organization. Once a user is removed or disabled, he or she will not be able to log in to that organization. Their content (i.e. pages and messages) will remain in Samepage and will be accessible to other users with appropriate rights.

  • Removing a User: Permanently removes the user from the Samepage organization. This action cannot be undone. 
  • Disabling a User: Disables the user from logging in to the Samepage organization. This action can be reversed to enable the user to log in again.
Team Owners have the ability of removing members from their team. Removing a member from a team does not remove them from the organization.
 

Removing a Team Member 

1. Click the 3 little dots in the Team menu and select Team members

2. Hover to the right of the team member's name and click the X.

3. Click Yes, remove

 

Disabling User Login from Organization

1. Click the Gear icon and select People.

2. Select the desired user.

3. Click Manage and select Disable Login from drop-down menu.

To re-enable login, select Enable Login. 

 

Removing User from Organization 

1. Click the Gear icon and select People.

2. Select the desired user.

3. Click Manage and select Remove User from drop-down menu. 

4. You'll see a message transferring the user's access rights to you. To transfer access rights to someone else, click Change and select another user. 

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