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Inbox

Help Center > Articles > Communication

Overview

Inbox is a roll-up of notifications across all of your teams and projects, and it is designed to help you triage unread notifications quickly and easily. Inbox is your "one-stop-shop" for all of your notifications so when you are looking for your messages Inbox is the best place to navigate to manage them.

Inbox notifications include:

  1. Team chat notifications
  2. Page chat notifications
  3. 1:1 and Group chat notifications
  4. Task notifications
  5. Event notifications

There are two types of notifications in your Inbox: red dot notifications with a number inside and a red dot notifications with the @ symbol inside.

The red dot notifications with the numbers inside represent general messages posted by other members.

The red dot notification with the @ symbol inside represent an @mention directly to you, and you should treat these notifications as more important than the red dot notifications with the numbers inside. To learn more about @mentions click here.

Inbox

Managing your notifications in Inbox

After opening your Inbox, you'll see a 'filter toggle' above your list of notifications. This toggle lets you switch between two ways of viewing all of your notifications in one place.

When the filter toggle is uncolored, you're seeing your most recent messages. When the filter toggle is colored, you're seeing only unread messages.

To clear a red dot in Inbox, simply click it on a desktop computer or swipe left on a phone to mark it as read. If you'd like to mark a notification as unread, simply click the empty circle or swipe left on a phone to mark it as unread.

You can mark all messages as read by clicking the 3-dot menu above your list of inbox notifications.

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